Key Benefits
- Reduce the cost of running your IT
- Usage of our enterprise issue tracking systems
- Dedicated email and telephone support
- Consultancy on all aspects of your IT
ByngSupported
Support for your staff and IT infrastructure
Overview
ByngSupported is a comprehensive helpdesk package to complement your Byng solution. It provides easy, accessible support for your entire staff from the very developers and designers who implemented your solution.
Our systems are revolutionary in the ways they deal with information and present workflows and data to their varied users. Much of our development takes place in concert with clients, to ensure the system meets their working styles and practices. However, there is always functionality which behaves oddly, is hard to pin down or any other scenario when a user is left floundering. With our reporting and issue tracking systems problems are quickly relayed to the approriate department and support dispatched.
The ByngSupported menu is varied, and adapts depending on each client's needs, spanning a wide range of solutions from on-site training days to tiered phone and email support, ensuring you know as much about your system as necessary.
Key points
- Wide range of solutions
- Select support level to suit you
- Knowledgeable helpdesk staff
- On-side and remote support available
- Help you get the most out of your Byng solution