Other key points

 

  • Minimal staff training, common web-based system best practices used
  • New staff can get up to speed quickly; responsibility can be picked up and reassigned with ease, reducing the cost of staff turnover.
  • Realise the commercial value of information collected by your organisation
  • Generate and monitor performance metrics across any aspect of organisational behaviour.
  • Improve monitoring and comparability between countries, programmes and teams
  • Identify and provision managerial assistance to organisational units that need help
  • Provide a faster, more knowledgeable service to camps and partners

ByngTogether

Bring your staff together and manage information flow within your organisation

When in the business of managing, profiling and screening people, information becomes the battleground in which to carve out competitive advantage through improved quality, currency and accuracy of information. It is from this home truth that ByngTogether extracts its principles and architecture. We realise and release the power of information

Business case

All information entered on a ByngTogether system is logically linked. It is rare to find an object that does not have a relationship to another. This means that complex networks of relationships and entities can be built, providing simple, logical navigation through these links to find precisely the right information, presented in a clear and concise manner.

The primary benefit of this is that staff can locate the information they need quickly, enabling them to do their job easily and efficiently without overburdening them with a complex database system. Also, the client service is improved as staff spend less time looking for information, cutting phone call lengths and banishing the phrase “bear with me a moment”.

From a management information perspective, the system doubles as a meta-warehouse, collecting data about how staff use the system, how long they spend on particular tasks, screens and actions, how effectively staff perform on any timescale, how clients use the system, where the conversion rates drop off, bottlenecks and many more besides. Having a complete platform means anything and everything can be tracked, measured and extracted as timely and accurate information.

The Principles we build on

  • Enhance the allocation of resources with clear responsibility centre assignment
  • Store and present anecdotal and informal information alongside formalised data
  • Provide aggregated statistics on organisational process and pan-optic view of current applicants, events and time-line
  • Centralise information and disseminate it in a timely fashion across an organisation with distributed, disparate organisational units
  • Utilise ByngBasecode to allow for rapid development of consistent, stable and reliable modules and allow for seamless integration into the system
  • Ensure extensibility of the framework to adapt to future requirements
  • Exploit commercial competitive forces and utilise cross-sector and cross-market expertise and best practice
  • No participant left behind; prompt laggards with emails maintained by each country or "shelve" deferred registrations